Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

General Faq's

  1. First you need to decide which of our knife sharpening packages best suits your needs, we offer our service in 4, 5, 7, 10, and 14 knife packages. Once your order is complete, your Knife sharpening envelope will be sent to you within 24 hours. It will have everything needed for shipping, including prepaid mailing label and Our custom made sheaths knife sleeve and mailers are designed to keep you, your knives, and the postal service safe every step of the way. The envelope has been designed to hold up for multiple trips with the same customers and is recyclable, to reduce waste.We keep our prices low so we can pass our savings on to you please also read our feedback on Google we are #1 sharpening Sharpening service. 

We DO Sharpen:

Kitchen Knives: Chefs knives, paring/steak knives, serrated knives (bread & steak knives), meat cleavers & butcher knives - both steel & ceramic. High end single bevel and forged knives. Outdoor/ Hobby Knives including pocket knives, hunting & fishing knives. All major knife brands including Wüsthof, Global, Victorinox, Cuisinart, & Buck. Scissors including sewing, kitchen, and general purpose and many other blades if you don't see list or picture on our website that you want to sharp please text or email us .

Knives are never cheap if they are good as razor sharp .Often even cheap knives are made of good quality steel but because cheaper knives are mass produced and sharpened with a machine the cutting edge is not very sharp. Once sharpened by our expert knife smiths they will come back to you much sharper than when you bought them. Sharpening your current knives also helps the environment and reduces waste going to landfill. 100% Guaranteed .

Yes we certainly can, and at no extra cost! However if your serrated knife has little or no serrations left (due to wear from use or over sharpening) we are unable to re-serrate the blade. If you prefer we can convert the knife to a plain edge knife, just let us know when you place your order if you would like us to do this. For clarity we will never convert a serrated knife to a plain knife without first asking you and getting your confirmation. 

Here at we can sharpen and repair all including ceramic knives. While other professional knife sharpening services shy away from ceramic knives, we have the skills and technology to make ceramic knives sharper than new. So, when we get asked ‘can you sharpen ceramic knives’ the answer is a big fat yes! The best bit is that ceramic knife sharpening and repairs are included in our standard knives so nothing extra to pay even if your ceramic knives are chipped or damaged. Happy days! 

Yes not a problem and at no extra cost. We can recreate a new tip by slightly shortening your blade. We’ve seen it all over the years so we don’t worry will we be able to fix it for you. by the way other knife sharpening service charge from $ 25 . we do free for you when you buy our knife sharpening service package minimum 4 knives ....

Yes we can and at no extra cost. If the tip of the blade is very bent, we may have to cut a new tip. They may never be 100% straight again but will still be very usable. Extremely bent knives might come back with slight hammer marks. If needed, we will contact you before we begin the repair. when you send us knife or any other blades that need sharpening and does not want us to fix it other then sharpening need like bent please send a note with your order or on check out..

Yes not a problem and at no extra cost. We will remove all damage from the blade before going on to sharpen it. We’ve seen it all over the years so we don’t worry will we be able to fix it for you. 

It is best practice to reduce the bolster to be in line with the blade of your knife, which ensures that the whole length of the blade will be in contact with what you are cutting. A smaller bolster will also make it easier to sharpen your knife at home before your next professional sharpening. If for some reason you don't want us to reduce the size of your bolster, please let us know when you order. 

Sadly not now but soon we will start doing it . we do not repair handles. We specialize in blade repairs and sharpening only. 

It depends on how often you use your knives and what kind of steel your knife blade is made out of. Typically, a kitchen knife used regularly should be professionally sharpened 3 to 4 times a year. A good test to know when it’s time to get your knife sharpened is when you can’t slice easily through a tomato.

We offer a regular subscription so we will send you a knife sharpening shipping envelope at specified intervals so you will always have sharp knives. 

 Once you have placed an order
with us, we will ship out our custom designed, reusable, knife shipping envelope
include number of knife sleeve pulse return shipping label
to you
on the same day as you order (next working day if not a working day), that will
take about 2 to 3 days to reach you.

You can send your knives to us in your own time, no rush to get
them back to us.

Once you have sent them, we will receive them in around 2 to 4
days if sent via USPS or UPS priority mail. if send next day service EXPRESS We
aim to sharpen them same day and ship back to you if you send priority mail, we
will sharp them within one working day and ship them back to you the following

You will receive your sharpened knives back in about 2 to 4 days
after this if using USPS or UPS priority mail. If using next day EXPRESS.
Service then 1 to 2 days.

overall once you have sent your knives to us you should expect them back in
around 3 to 5 days if using express, 6 days if using priority.

These delivery times are achieved around 95% of the time but we
do not guarantee them as it is mostly out of our hands. You will be able to
track your knives sent to us, and once we have sent them back out to you using
the priority or express tracking service depending on the shipping option you